We at English Language Ireland (ELI) respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2003. The purpose of this Website Privacy Statement is to outline how we deal with any personal data you provide to us while visiting this website – www.englishlanguage.ie. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites. Naturally, if you are not happy with this Website Privacy Statement you should not use this website.
Types of information collected
We retain two types of information:
This is data that identifies you or can be used to identify or contact you and may include your name, address, e-mail address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised and telephone number. Such information is only collected from you if you voluntarily submit it to us.
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
Purposes for which we hold your Information
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
We will process any Personal Data you provide to us for the following purposes:
(a) to contact you if required to respond to any communications you might send to us;
(b) to contact selected ELI staff that you have requested to be contacted on your behalf
(c) to process any orders from you i.e. course bookings
(d) to be used in statistical reporting regarding our web activities
Disclosure of information to third parties
We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of our community users of our website, or the activities that visitors to our website engage in while on our website.
We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your order (in such circumstances, the need for disclosure to a third party will have been notified to you at the time your data is collected and that third party will be bound by similar data protection requirements). We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
Your Personal Data is held on secure servers which are hosted by ourselves for up to 7 years**. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure.
However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.
Credit card details processed on line are via a secure on line payment and ELI does not have access to this information. However, credit card payments by via telephone/email/fax will only be retained until payment for the event has been successfully completed.
Updating, verifying and deleting personal data
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Acts 1988 and 2003 we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you, to request a copy of your personal data or to have your Personal Data updated, amended or removed from our database, please contact us at email@example.com.
Changes to the website privacy statement
REVISED JANUARY 2016.
** Period of retention: Under the Irish Finance Acts, ELI is required to retain all financial information and supporting documentation for a period of 7 years.